Chengdu Airport Informational Guide to Chengdu Shuangliu International Airport (CTU) - Non Official

Chengdu Airport Services


Police Station

Located on the 3rd floor of Terminal 1 and next to security check on Terminal 2. 


Information desk

There are some information desks at Chengdu Airport:


- Terminal 1: Check-in Hall, close to Gate 5
- Terminal 2: Check-in Hall, close to Gate 11, Airside, corridor DE (Departures). 


Lost and Found 

    Located between gates 6 and 7 in T1. And next Check-in Counters in T2.
    Service hours: from 08:00 am to 08:00 pm.  


Business Center

    Located in the Departure Building, which provides photocopying and fax services.


    Medical Services 

     For consultations, emergencies, among others.
     Located in T1 near gate 101 and next to gate 138 in T2.


Chengdu Airport Express Hotel 

Located in T2. It has 210 rooms. It also has meeting rooms, a lobby and a little shop. There is parking available too. 


Banking Services 

Bank of China, Bank of Communications, Industrial & Commercial Bank of China, China Construction Bank ATMs, and Bank of Chengdu.


Currency exchange

There are currency exchange booths at both Terminal 1 and Terminal 2 of Chengdu Airport. 


- Terminal 1: Adjacent to door no.1 (second level), exit no.1 (first level)
- Terminal 2: Adjacent to door no.9. 


Prayer room

There’s a prayer room beside Gate 104. 


Other Services

  • Restaurants and cafés
  • Shops and Duty free
  • Car rental services
  • Transportation access
  • Parking access
  • Taxi/Shuttle access
  • ATMs
  • Cash Machines
  • Customer Complaint office
  • Train ticketing office 
  • Ticket booking phone
  • Inquiry phone
  • Luggage storage



Terminal 1

First Class Lounge: Located at Gate 101, second level, Terminal 1. Service hours: 24/7.

First Class Lounge: Located Gate 125, Terminal 1.  Service hours: 6:00AM – 11:00PM.

Sichuan Airlines First Class Lounge: From first departure to last flight. Terminal 1. Services: Newspapers, magazines, food, beverages, Internet, TV. 

Air China International Lounge: From 90 min before departure to last departure. Terminal 1. Newspapers, food, beverages, Wi-Fi, Tv. 


Terminal 2

First Class Lounge – Located gate 128. Terminal 2.  Service hours: 10:30 am – 10:00 pm.

First Class Lounge – Located gate 143. Terminal 2, Service hours: 06:00 am – 11:00 pm.

First Class Lounge – Located gate 155. Terminal 2, Service hours: 06:00 am – 11:00 pm.

First Class Lounge– Located gate 169. Terminal 2, Service hours: 06:00 am – 11:00 pm.

First Class Lounge – Located gate 172. Terminal 2. Service hours: 06:00 am – 11:00 pm.

Services: Air-conditioned, beverages, showers, Wi-Fi, Newspapers, magazines, among others. 

Air China Domestic First and Business Class Lounge: Terminal 2. Located next gate 154. Service hours according to flights schedules. Services: relax areas, internet, bar, dining area, sleeping rooms, shower, business center. 

China Eastern Vip Lounge: Located in Terminal 2. Next gate 139. Service hours: 06:00 am to 11:00 pm. Services: Newspapers, magazines, snacks, Internet, TV.

Take a Nap Business Lounge: Terminal 2. Service hours: 06:30 am to 10:15 pm. There are snacks and TV.